Cancellation policy

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

  • on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly, or
  • on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or has taken possession of the last goods, if you have ordered several goods in the context of a uniform order and these are delivered separately, or
  • on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces, or
  • on which you or a third party named by you, who is not the carrier, have taken possession of the first goods or has taken possession of the first goods, if you have concluded a contract for the regular delivery of goods over a fixed period of time.

You can also exercise your right of withdrawal online at “Withdraw from Contract” (https://energieaktivatoren.com/vertrag-widerrufen/). If you use this online feature, we will immediately send you a confirmation of receipt on a durable medium (e.g., via email) containing information about the content of the cancellation notice as well as the date and time of its receipt.

To comply with the cancellation period, it is sufficient that you have submitted your notice of cancellation via the cancellation feature (the so-called “cancellation button”) before the deadline expires.

In addition, you may exercise your right of withdrawal by notifying us (IPR Institut für physikalische Raumharmonisierung GmbH, Eschenallee 29, 14050 Berlin, Germany, phone number: +49 (0) 30.13886820, email address: info@iprh.de) by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not required.

In this case, to meet the withdrawal deadline, it is sufficient for you to send the notice of your intention to exercise your right of withdrawal before the withdrawal period expires.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please use the online cancellation form we have provided at https://energieaktivatoren.com/vertrag-widerrufen/ or fill out this form and return it to us.)

– An

IPR Institut für physikalische Raumharmonisierung GmbH, Eschenallee 29, 14050 Berlin, Germany, telephone number: +49 (0) 30.13886820, e-mail address: info@iprh.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only in case of notification on paper)

– Date

___________
(*) Delete as appropriate.

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